WHAT WE DID
We worked closely with the planning, commercial and operational teams at Network Rail to ensure that our advice was underpinned by evidence on existing passenger demand, as well as knowledge of how the station operates at different times of the day. Using newly installed footfall counters on the concourse, we gathered data which allowed us to identify the variation in volumes across the day and week, which included the identification of a Friday evening peak, where weekday commuter demands coincided with tourists arriving into/ leaving London for the weekend. This highlighted the need for this specific demand scenario to be considered as a special case.
The data captured in the surveys formed the basis of an assessment of the different architectural proposals, including the layout and positioning of vertical circulation to/from the new mezzanine level. We simulated passenger movement during peak periods to assess the conditions with and without the scheme, and provided input on the safeguarding of space for passenger flow during the proposed construction phases.
RESULTS
The proposal was implemented in 2015, and the mezzanine level is now in use by passengers using Euston Station. The increased capacity for interchange between the National Rail and London Underground concourses has reduced crowding, and the connectivity between rail, bus and taxi services has improved. Passengers now experience fewer delays and less disruption as well as benefiting from being able to wait for trains in more comfortable surroundings.