Our work often involves understanding the impact of security overlays and infrastructure, such as Search and Screening processes or Hostile Vehicle Mitigation measures, on people flow and queuing times. We provide insights on the queuing strategies, throughput and operational requirements to help balance the security requirements, costs and visitor experience.
With a team of specialists in understanding human behaviour in emergencies, such as fires, wildfires, terrorist attacks and other major incidents, we also support with evacuation and incident response planning and testing. Our work helps to ensure that sufficient capacity is available and appropriate operational procedures are implemented to manage people flows, including aspects such as communication, announcements and decision-making.
We partner with trusted security consultants and advisors to provide end to end support to sites throughout the planning and implementation of security processes.